Refund Policy
Refund, Cancellation & Customer Satisfaction Policy
At Legal India Taxation, we are committed to providing transparent, reliable, and professional services. Our goal is complete customer satisfaction. This policy explains our terms related to refunds, cancellations, and service delivery.
By using our services, you agree to this policy.
Customer Satisfaction Policy
Our focus is on complete customer satisfaction.
If you are dissatisfied with our services, you may request a refund within 7 working days, provided that:
- The reason is genuine and valid
- The issue is verified after internal investigation
- The request complies with our policy
Customers are advised to carefully read the terms and conditions of each service before making payment.
Cancellation Policy
Customer satisfaction is our top priority. However, the following cancellation rules apply:
- If we fail to provide the service after receiving payment, the customer must inform us immediately.
- Once the customer makes payment and the filing or processing work has started, no refund will be provided under any circumstances.
- If the customer changes their mind after availing of the service, we are not liable to cancel it.
- If the customer requests to hold or pause the service, any fees paid to government departments or third parties will be retained.
- Before issuing any refund, we reserve the right to attempt to complete the service to the best of our ability.
- If cancellation is approved after service initiation, 20% cancellation charges, along with earned fees and applicable costs, will be deducted.
Force Majeure Policy
Legal India Taxation shall not be held responsible for delays or failure in providing services due to events beyond our control, including but not limited to:
- Natural disasters, floods, earthquakes, or acts of God
- Epidemics, pandemics, or government restrictions
- War, terrorism, or armed conflicts
- Labor strikes, lockouts, or protests
- Technical failures or public utility disruptions
Such events are considered Force Majeure Events and do not qualify for refunds.
Refund Policy
We follow a strict refund policy to maintain transparency and fairness.
Refund Eligibility
Refunds will be provided only if:
- We fail to deliver the promised service from our end
- The request is submitted within the allowed time limit
- The request is approved after verification
Once payment is made and filing or processing has started, the amount becomes non-refundable.
Refund Request Process
All refund requests must be submitted through our official email ID—[email protected].
Each request will be processed only after proper verification and approval by our support team.
Non-Refundable Charges
The following charges are strictly non-refundable:
- Processing fees
- Payment gateway charges
- Administrative charges
- Government filing fees and taxes
- Third-party service costs
- Charges incurred after filing initiation
Once these payments are made, they cannot be reversed.
Refund & Cancellation Time Limit
- Refund requests must be submitted within 3 days from the payment date
- No refund will be issued once the service is completed
- No cancellation is allowed after payment confirmation and work initiation
Important Disclaimer
Our team invests significant time, technical expertise, and professional resources in every service.
Therefore:
- Payments made after filing starts are non-refundable
- Refunds are subject to verification
- Our decision regarding refunds will be final
By using our services, you agree to this policy.
Contact Information
For any queries related to refunds, cancellations, or service issues, please contact us through our official communication channels available on our website.
We are committed to resolving your concerns professionally and transparently.
